logs archiveBotHelp.net / Freenode / #2600hz / 2015 / July / 30 / 2
saratogga
esoare: you use it to resell hosted pbx services?
esoare
saratogga: correct
saratogga
are you using the new monster-ui?
esoare
saratogga: yes
saratogga: and the old ui, in some cases
saratogga
is the automatic phone provisioner reliable?
esoare
saratogga: I just deployed 4 on it.
saratogga
esoare: other than billing what else is a pain because it's not part of what they offer?
esoare
wish the tls or zrtp worked with the hosted...hard to do. Integrate certificates with Provisioner. = Majic!
saratogga: other than that, it would be cool to have a drag and drop Pivot server. (Pivot is like Twillio, i guess) rather than having to run my own
saratogga
esoare: how large is the biggest customer you've put on the hosted platform so far?
like how many devices/extensions
esoare
saratogga: esoare has "embarresed look"...because I can't spell embarase also
saratogga
hehe
esoare
saratogga: my biggest one so far is 7.
saratogga: i am like chum...a bottom feeder :)
saratogga
lol
esoare
saratogga: what kind of customer's are you looking at moving over?
saratogga
all kinds
esoare: do you cold call businesses to get them on board?
esoare
saratogga: no. to chicken/busy doing service work... i wait for them to call me.
saratogga
how do they find you and how come they choose you vs. going with the top dogs like RingCentral?
esoare
saratogga: They like me
word of mouth.
saratogga: that is a reason I am a small fry.
saratogga
lol
don't you want to be a big fish?
esoare
saratogga: For me, it's a face to face interaction.
saratogga: I need to get billing/taxes under control before being a big fish
saratogga
so you handle the networking, phone ordering, etc. for them?
do you package it up so that you offer your customers "unlimited minutes" for domestic US for example?
esoare
saratogga: networking -> please explain
saratogga
esoare: like hard wiring their office, setting up a switch..
esoare
saratogga: that = extra charge. Wiring is totally out side any phone service.
saratogga: I got a quote in for 2.5K just to wire a site.
saratogga
Does the 2600hz hosted service let you track minutes used by each customers or even each line the customer has?
esoare
saratogga: you would pull CDR's to get granular
saratogga
esoare: any reason why you don't just host the open source kazoo yourself? or too much hassle?
esoare
saratogga: to much hassle. way to much for the size I am!
saratogga: you making it to kazzocon2015?
saratogga
esoare: dunno, I want to
esoare: are you clients asking to access the PBX via a mobile app and all kinds of such fancy features?
esoare
saratogga: it's awesomness!! Been there 2 years in a row!
saratogga
esoare: have you looked at other options besides kazoo? such as fusionpbx
esoare
saratogga: I have a client that uses softphones on a pc.
The Mobile app's work.
you would just have them use Zoiper or another free app.
If you can convince customers to have hardphones...that is the way to go
saratogga
oh why many are now opting not to even go with hard phones?
esoare
saratogga: and when they SCREW UP their sound settings because they want to YouTUBE something to a co-worker?
saratogga
you let 2600hz do the origination and termination for you or are you using your own providers?
esoare
saratogga: Who are they going to call? YOU!
saratogga: yeah, I keep it simple.
saratogga
esoare: do you bill them per device/user?
neurosys
mc_ are you aware of an account document/element that allows control over the ring back timeout for calls parked/on hold?
esoare
saratogga: just device now
saratogga
esoare: and do you include unlimited minutes?
esoare
saratogga: as to why kazoo -> the people. I'm impressed with the people.
mc_
neurosys: i would check the cf_park stuff for that
esoare
saratogga: I do include unlimited minutes.
mc_
imagine it could be set in the data payload
neurosys
mc_ thanks.
saratogga
esoare: how many minutes does an average client use?
neurosys
esoare and just for the record: calling mc_ a person is a bit of a stretch. More like animal :P
esoare
saratogga: not sure. I don't really keep track. Simple, :)
saratogga
:) lol
esoare
neurosys: I hope people use the IRC moniker's on their ID tags again. It was great to put a face to a 'neurosys' last year
neurosys: as to mc_, my memory fails me ATM, so I will leave that one.
mc_
definitely
esoare
saratogga: on the hosted that they provide, I get charged a flat fee per device. it's all inclusive with minutes. So that's how I roll out my pricing as well
saratogga
esoare: are you at liberty to say what that cost per device is?
esoare
saratogga: no. I signed all my liberty to my wife about 9.5 years ago
lol
saratogga
lol
I like that you keep track of that extra 6 months
I usually just round up or down
esoare
saratogga: on a serious note though. it's all based on volume.
saratogga: and a 2600hz person can speak better to that. They can learn what you do now, and guide you to the right plan.
saratogga: speaking of 9.5 years. I have to go get a haircut now.
brb
saratogga
lol cya
thanks for the info
mc_: I wonder, if you guys had to build kazoo from scratch today, would you still pick CouchDB or something more modern like RethinkDB?
neurosys
mc_: it would appear the rinback_tm is defined in the source, but cant be set in the cf document...
AnGrYfUrBy
lol https://i.imgur.com/t7gZmpT.jpg
azefiel
k_anderson: pushed on master & 3.21
OutBackDingo
neurosys: sup....
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