cheap ass bastards
They don't educate their customers on the true cost of downtime.
OK, great, you save a couple hundred bucks on this firewall.
And when it fails, you'll have 15 people unable to work for 4 hours.
How much does THAT cost? *blank stares*
jdella, as an ISP this is one of my major gripes :)
And, of course, they always call the ISP first and complain. "Your service sucks!"
it's almost always bad IT